BRIDGEPORT, Conn. -- St. Vincent's Medical Center of Bridgeport is making it easier for patients to receive care for common health conditions with the launch of MYvirtualcare.com -- an online diagnosis and treatment service powered by Zipnosis that connects patients with St. Vincent's clinicians.
With MYvirtualcare.com patients will be able to receive prompt care for conditions such as sinus infections, female bladder infections, pink eye, or colds, coughs, and the flu for a set fee of $35, less than the cost of many insurance co-pays.
"With MYvirtualcare.com, patients can skip the trip to the doctor's office and still get the care they need, when and how they need it," said Dianne Auger, senior vice president, chief strategy officer, St. Vincent's Medical Center. "We are excited to be at the leading edge of this new technology, which is taking healthcare beyond bricks and mortar and into the virtual realm."
Patients begin a virtual visit at MYvirtualcare.com by completing an online interview similar to what they would experience in a face-to-face visit. The patient's medical history and symptoms are then forwarded to a St. Vincent's provider for review and diagnosis.
When the diagnosis and treatment plan are complete, typically within one hour, the patient receives a text or email alert. If a prescription is appropriate, MYvirtualcare.com allows the provider to send the prescription electronically to the pharmacy of the patient's choice. If the clinician determines that the patient's symptoms require a face-to-face visit, St. Vincent's staff will help the patient to book that appointment, as well.
St. Vincent's clinicians are available for virtual diagnosis seven days a week from 8:30 a.m. to 10 p.m. Patients may access MYvirtualcare.com 24/7 via computer, smartphone or other Web-enabled device, and off-hour visits will be reviewed and followed up on within one hour of opening the next day.
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