BRIDGEPORT, Conn. — Bridgeport residents who have a gripe or a problem, have a quick and convenient way to get their voices heard through the city's new Bridgeport 311 mobile app that anyone can download for free to report problems or issues throughout the city.
Bridgeport 311 replaces the former "B Connected" app with a more transparent, efficient, consumer friendly format that easily allows for anyone from city officials to members of the public to track the progress on problems that have been reported.
The Bridgeport 311 app allows any residents to report problems ranging from potholes to blight and illegal dumping, noise and health hazards, animal control issues missed trash pickups, graffiti, and many other issues. It's also linked to the city's website and was created specifically for Bridgeport by the New Haven based firm SeeClickFix.
“This Bridgeport 311 mobile app and web tool from SeeClickFix will be a powerful tool that enables Bridgeport residents to provide city departments with pictures, videos, specific descriptions, locations and more — valuable information needed to fix problems efficiently,” said Mayor Joe Ganim. “This is another way in which technology will help our government run more effectively and much more transparently. In addition, the SeeClickFix platform provides our city government with a centralized issue management system to manage issues from creation to resolution — engaging Bridgeport citizens throughout the process and solving problems in a better, more thorough way.”
The partnership not only allows Bridgeport citizens to report problems, but also to view, comment on, and vote to fix problems submitted by their neighbors.
Citizens can even create their own “watch areas” to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests — not just the ones they report.
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